Privacy Policy for Wait Wise

Wait Wise ("we," "our," or "us") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.

Information We Collect

Customer Information

• Email addresses
• Shopping behavior and history
• Product preferences
• Waitlist registration timestamps
• Purchase history
• Email interaction data (opens, clicks)

Store Information

• Product inventory data
• Waitlist configurations
• Email templates and settings
• Priority level rules and settings

How We Use Your Information

We use the collected information for:

• Managing product waitlists
• Sending stock notification emails
• Analyzing waitlist performance
• Improving user experience
• Processing purchase conversions
• Generating analytics and reports
• Customizing priority levels
• Tracking email engagement

Data Storage and Security

• All data is stored securely on Shopify's infrastructure
• We implement industry-standard security measures
• Data is encrypted during transmission
• Regular security audits are performed
• Access to data is strictly controlled and monitored

Email Communications

We send emails for:

• Product availability notifications
• Waitlist confirmation
• Status updates
• Service-related announcements

Users can manage email preferences through:

• Unsubscribe links in emails
• Store settings
• Direct contact with support

Data Sharing

We share data only with:

• Shopify (our platform provider)
• Essential service providers
• Store owners/administrators
• When required by law

We never:

• Sell personal information
• Share data with unauthorized third parties
• Use data for unrelated marketing purposes

Customer Rights

You have the right to:

• Access your personal data
• Request data deletion
• Opt-out of communications
• Update your information
• Request data portability
• File a complaint with authorities

Changes to Privacy Policy

We reserve the right to modify this policy at any time. Changes will be:

• Posted on this page
• Notified via email for significant changes
• Effective immediately upon posting

Third-Party Services

Our app integrates with:

• Shopify platform
• Email tracking services
• Analytics tools

Each third-party service has its own privacy policy.

Data Retention

We retain data:

• As long as needed for service provision
• As required by law
• Until account deletion request
• For legitimate business purposes

Children's Privacy

We do not knowingly collect data from children under 13.

Contact Information

For privacy-related questions:

• Email: privacy@wait-wise.app

Compliance

We comply with:

• GDPR
• CCPA
• CAN-SPAM Act
• Other applicable privacy laws

Cookie Policy

We use cookies for:

• Essential functionality
• Analytics
• Performance monitoring
• User experience improvement

Users can control cookie settings through their browser.